Returns & Exchanges

At American Express, we pride ourselves on delivering premium fashion that meets the highest standards of quality and style. If your purchase does not exceed your expectations, we offer a seamless 30-day return policy to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.

• 2.
  Prepare the Package

  Place the unworn items with original tags attached into their original packaging to ensure the garments remain protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized courier location and use the provided tracking number to monitor your return until it reaches our warehouse.